Terms of Service

1. The Service and Your Account

SupaMynd is a sovereign-knowledge platform that lets you capture, organize, refine, retrieve, and act on your personal and AI-assisted knowledge. You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract. You are responsible for your account, for maintaining the confidentiality of your credentials and API keys, and for all activity under your account. Notify us promptly at legal@supamynd.com of any unauthorized use.

2. Your Content and Ownership

"Your Content" means the documents, conversations, notes, and other materials you submit to, capture into, or generate within the Service. As between you and KINNDship, you retain all ownership of Your Content. The Service is built on the principle that your knowledge is yours.

You grant KINNDship a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, index, embed, chunk, display, and create derived technical artifacts from Your Content solely to operate, secure, maintain, and improve the Service for you and to provide the features you invoke (for example, retrieval, consolidation, and answering). This license exists only to run the Service, ends when you delete the content or close your account (subject to Section 11 and backup/retention cycles), and does not permit us to sell Your Content or use it to train foundation models for third parties. Where you direct the Service to send Your Content to a third-party model provider or connector, that provider's terms also apply to that transmission.

You represent that you have the rights necessary to submit Your Content and that Your Content and your use of it do not violate law or third-party rights (including intellectual-property, privacy, and confidentiality rights).

3. Our Intellectual Property

The Service, including its software, models, prompts, user interfaces, designs, workflows, documentation, the SupaMynd and KINNDship names and logos, and all related intellectual property, is and remains the exclusive property of KINNDship and its licensors. Except for the limited right to use the Service under these Terms, no rights are granted to you by implication, estoppel, or otherwise. Feedback you provide is licensed to us on a perpetual, irrevocable, royalty-free basis to use without restriction.

4. Acceptable Use

Your use of the Service is subject to the Acceptable Use Policy, which is incorporated by reference. You must not misuse the Service, including by reverse-engineering it (except where such restriction is prohibited by law), circumventing security or tenancy controls, scraping, overloading, reselling access without authorization, or using it to violate law or third-party rights.

5. AI Features; No Reliance

The Service uses artificial intelligence to retrieve, summarize, consolidate, and generate text. AI output can be inaccurate, incomplete, or misleading. Output is provided for your assistance only and is not professional advice (legal, financial, medical, or otherwise). You are responsible for reviewing and independently verifying any output before relying on or acting on it. You retain ownership of content you save from AI features, subject to the third-party provider terms referenced in Section 2.

6. Third-Party Services and Connectors

The Service integrates with third-party platforms (for example, identity providers and AI assistants such as Claude and ChatGPT) and lets you connect them via extensions, connectors, and keys. Your use of those services is governed by their terms, and you must comply with them. KINNDship is not responsible for third-party services and does not endorse them. You are responsible for ensuring that your connections and captures comply with the terms of the platforms you connect.

7. Fees, Metering, and Taxes

Some features are metered or offered under paid plans. Where fees apply, you agree to the prices and billing terms presented at purchase. Metered usage (such as capture, retrieval, and model calls) may be recorded and billed. Fees are exclusive of taxes, which are your responsibility. Except where required by law or expressly stated, fees are non-refundable. We may change prices prospectively on notice.

8. Beta and Evolving Features

The Service is under active development. Features may be labeled beta, preview, or experimental, may change or be withdrawn, and are provided "as is" without any warranty. We may modify or discontinue features at any time.

9. Privacy

Our collection and use of personal information is described in the Privacy Policy, incorporated by reference. By using the Service, you acknowledge the Privacy Policy.

10. Confidentiality and Security

We implement reasonable technical and organizational measures to protect the Service, including tenant isolation, encryption of sensitive secrets, and access controls. No method of transmission or storage is perfectly secure, and we do not guarantee absolute security. You are responsible for configuring your use (including access grants and connected services) appropriately.

11. Suspension and Termination

You may stop using the Service and delete your content at any time. We may suspend or terminate your access if you breach these Terms, create risk or legal exposure for us, or as necessary to protect the Service or other users. On termination, your license to use the Service ends. We may retain and delete Your Content in accordance with the Privacy Policy and our routine backup cycles; you are responsible for exporting content you wish to keep.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT AI OUTPUT WILL BE ACCURATE OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME MAY NOT APPLY TO YOU.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KINNDship AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITS ARE AN ESSENTIAL BASIS OF THE BARGAIN.

14. Dispute Resolution; Arbitration; Class-Action Waiver

Informal resolution first. Before filing a claim, you agree to try to resolve the dispute informally by contacting legal@supamynd.com; we will do the same. If unresolved within 60 days, the dispute proceeds to arbitration.

Binding arbitration. Except for the exceptions below, any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by [[JAMS]] under its rules, seated in [[Wilmington, Delaware]]. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. Disputes will be conducted only on an individual basis. You and KINNDship waive any right to bring or participate in a class, collective, consolidated, or representative action. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court.

Exceptions. Either party may bring claims in small-claims court, and either party may seek injunctive or equitable relief in court for actual or threatened infringement or misuse of intellectual property or confidential information.

15. Indemnification

You will defend, indemnify, and hold harmless KINNDship and its affiliates from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to Your Content, your use of the Service, your violation of these Terms or applicable law, or your violation of any third-party right.

16. Governing Law

These Terms are governed by the laws of [[the State of Delaware, United States]], without regard to conflict-of-laws rules. Subject to Section 14, the state and federal courts located in [[Wilmington, Delaware]] have exclusive jurisdiction over any matter not subject to arbitration.

17. Changes to These Terms

We may update these Terms. When we make material changes, we will update the effective date and, for signed-in users, present the updated Terms for acceptance. Your continued use after changes take effect constitutes acceptance. If you do not accept, you must stop using the Service.

18. General

These Terms, together with the Privacy Policy and Acceptable Use Policy, are the entire agreement between you and KINNDship regarding the Service. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Nothing here creates a partnership or agency relationship. Notices to you may be provided in-product or by email; notices to us go to legal@supamynd.com.